To Our Valued Clients and Patients:

To Our Valued Clients and Patients:

Please Read This Beforehand

We at River Grove Animal Hospital take public health and safety very seriously. Given the recent COVID-19 pandemic, we are implementing the following social distancing precautions for both staff and client safety:

1. We will no longer be holding face-to-face appointments
When you arrive, please call us at (905) 567-4677. Pet parents will wait in the car while patients are admitted and treated by our staff. We will discuss costs with you over the phone before proceeding with any treatment.

2. All surgeries will only be booked for Mondays and Wednesdays

3. If you have ordered food/medications from us and it has arrived at our clinic, we will arrange a time for you to pick it up
Upon your arrival in the parking lot, please call us.

4. We will no longer accept payments in person – you may e-transfer us or pay over the phone

For more information on COVID-19, please visit the Government of Canada’s website.

Adjusted Clinic Hours of Operation:

River Grove Animal Hospital will be operating under these hours and precautions until further notice.

Monday – Friday: 9 AM – 5 PM
Saturday: 9 AM – 2 PM
Sunday: CLOSED

In the event that both you and your pet are sick, please contact us via phone(905-567-4677) so that we may advise you.

If you believe your pet is emergent, the following emergency hospitals are available:
Clarkson Village Animal Hospital
(905) 855-2100

Mississauga Oakville Veterinary Emergency Hospital (MOVEH)
(905) 829-9444

For more information on COVID-19, please visit the Government of Canada’s website.

If any of the following apply to you, please self-isolate and call your nearest healthcare provider for advice:

1. Exhibiting flu-like symptoms, or feel sick in any way AND/OR

2. Returning from international travel within the last 14 days AND/OR

3. Diagnosed with COVID-19 or have come into contact with someone diagnosed with COVID-19

Please advise us if any of the above apply to you before coming to your appointment.

For more information on COVID-19, please visit the Government of Canada’s website.

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